Property claim workflow

Wind and Hail Estimate Workflow Template

A reusable administrative workflow for keeping storm details, exterior observations, measurements, scope files, estimate versions, and client communication together.

For independent estimators and estimating teams Reviewed 2026-07-19

Practical note

This template helps organize the estimating assignment. It does not determine damage, coverage, repair scope, or the documentation a particular client will accept.

01 · Intake

Fields to capture before work starts

check_circleClaim, policyholder, carrier, and property details
check_circleReported event date, peril, and inspection date
check_circleRequested exterior components and assignment scope
check_circleProperty access, stories, and safety notes
check_circleClient deliverables, estimating platform, and deadline
check_circleBilling terms and estimate-value thresholds

02 · Working file

Recommended files to collect

  • descriptionAssignment instructions and client correspondence
  • descriptionElevation, roof, accessory, and collateral photographs
  • descriptionRoof and exterior measurements or diagrams
  • descriptionInspection notes organized by component
  • descriptionPrior estimates, reports, and relevant attachments

03 · Workflow

Suggested job stages

01

Set the assignment record

Capture the event, property, requested components, timeline, deliverables, and any client-specific file conventions.

02

Organize exterior evidence

Group photographs, measurements, notes, and reports by elevation, roof surface, and exterior component.

03

Estimate and cross-check

Prepare the estimate and compare quantities, notes, and attachments against the organized source record.

04

Approve, send, and monitor

Lock the delivered version, log the recipient and date, and route later questions into the revision workflow.

Reusable tasks

  • Confirm event and property information
  • Verify requested building components
  • Label photographs by elevation and surface
  • Reconcile measurements with inspection notes
  • Review estimate quantities and annotations
  • Deliver the approved package and log completion

Revision guidance

  • Separate corrections to existing information from revisions based on new documents or expanded client scope.
  • Name each version consistently and include a concise description of changed components.
  • Retain the estimate total for every delivered version when billing depends on value or tiers.

Billing considerations

flat-feepercentagetiered

If pricing changes with the estimate total, calculate the invoice from the approved billable version and retain the applicable percentage or tier with the job.