Property claim workflow

Fire Damage Estimate Workflow Template

A structured workflow for complex fire assignments where room-level documentation, multiple source files, open questions, revisions, and review milestones need one clear record.

For independent estimators and estimating teams Reviewed 2026-07-19

Practical note

Fire assignments differ widely in size and complexity. Tailor the stages to the client's brief and use qualified professional judgment for all estimating decisions.

01 · Intake

Fields to capture before work starts

check_circleClaim number, insured, location, and primary contacts
check_circleDate of loss and reported affected structures or areas
check_circleEstimator assignment boundaries and exclusions
check_circleInspection access, site conditions, and coordination contacts
check_circleRequested estimate format, reports, and delivery date
check_circleClient authorization and billing method

02 · Working file

Recommended files to collect

  • descriptionAssignment letter, instructions, and correspondence
  • descriptionOverview and room-level photographs
  • descriptionMeasurements, sketches, plans, or scan reports
  • descriptionSpecialist reports and provided scopes
  • descriptionEstimate exports, notes, and revision requests

03 · Workflow

Suggested job stages

01

Define the estimating brief

Document affected areas, requested deliverables, known exclusions, deadlines, reviewers, and unanswered intake questions.

02

Build the working file

Structure photographs, measurements, reports, notes, and correspondence by building, floor, and room.

03

Develop and review

Track estimate work by area, surface open questions, and complete a deliberate review before approval.

04

Issue and control revisions

Deliver a named version, record feedback, route additions through review, and keep earlier deliverables intact.

Reusable tasks

  • Confirm structures and areas included in the assignment
  • Create a room and file organization convention
  • Request missing measurements or specialist documents
  • Track estimating progress by area
  • Complete scope and file consistency review
  • Approve, deliver, and record the estimate version

Revision guidance

  • Use a revision request record for additions, removals, pricing updates, and newly supplied documentation.
  • Summarize material changes by building or area so the client can review updates efficiently.
  • Require another approval step before a revised estimate replaces the current delivered version.

Billing considerations

hourlypercentagetiered

Complex assignments may combine substantial time with estimate-value billing. Record the agreed method and preserve the supporting time or approved total used for invoicing.